Matt came to our home was a delight to work with. Excellent workmanship and very courteous. Went above and beyond to assist. He provided us with quotes for various plumbing items, he quickly provided a detailed quote, explained options. He was excellent at commencing work in one area, and double checked water pressure in our area, hot water system and the plumbing items I had purchased. A great tradesman. Thoroughly recommend. Thankyou Matt.

Water Filtration Systems Gold Coast
5.0 from 200+ Google reviewsSized for your house, plumbed so it can be serviced, and you know what it does before you buy it.
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What we fix
- Chlorine taste and smell in the drinking water
- Sediment or grit coming through after work on the main
- Rust coloured water off old galvanised supply lines
- Tank water that needs filtering before it goes into the house
- A filtered feed for a fridge, coffee machine or instant hot tap
- An existing filter nobody has changed the cartridge in
Why this happens
Most people ring about filtration because of taste. Town water across South East Queensland is treated and chlorinated on the way to your tap. That is what makes it safe to drink, and it is also why a glass of it on a hot day can taste like a swimming pool.
The second reason is what comes out of the pipe rather than what is in the water. Older galvanised supply lines shed rust from the inside, and any work on the main in your street can push sediment through the whole house for a day or two afterwards. You usually see it in the bath before you taste it.
Acreage and anywhere running off a tank is a different question again. Roof water carries whatever has been sitting on the roof, and a first flush diverter only catches part of it. That is a filtration problem, not a plumbing fault, and it needs a different setup to town water.
Then there is the gear you have already paid for. Ice makers, coffee machines and instant hot taps all run better on filtered water, and some manufacturers ask for a filter as a condition of the warranty. Worth checking the book before the machine fails rather than after.

What actually happens on the job
Work out what you are treating
Taste, sediment, tank water and a feed for one appliance are four different problems and they take different filters. We ask what you have noticed and where, before anybody talks about a product.
Size it to the house
Under sink for drinking water at one tap. Whole of house at the main if the problem shows up at every outlet. Tank water gets sediment filtration first and treatment after. An undersized unit is the usual reason pressure drops after an install.
Install it so it can be serviced
Isolation valves either side, mounted where you can actually reach the cartridge, and plumbed to code. A filter buried behind a cupboard base is a filter nobody ever changes.
Show you the cartridge change
Every system needs new cartridges on a schedule or it stops doing anything. We show you how to swap yours and write down when it is due, so you are not paying a plumber for a five minute job.
What it costs
$0 call-out and a free quote. We price it before we start and you agree to the number before we touch anything.
What it costs depends on the system and where it goes. A single under sink filter feeding one tap is a small job. A whole of house unit at the main, or a tank setup with pre-filtration and treatment, is a bigger one.
We will also tell you when a filter is not the answer. If the taste is coming from an old galvanised line, a cartridge is a bandaid over the real problem, and you should hear that before you spend the money rather than after.
Call 0476 104 630


Water Filtration Systems Gold Coast, in plain terms
Two cartridges, two ways of running out
A sediment cartridge is a strainer, and it fills up with what it has caught. Carbon goes the other way, because there is only so much work in it before the taste comes through again.
That is why they do not run out together. One chokes the flow, the other passes water that tastes the way it did before the filter went on. Unless the housing is clear, there is nothing on the outside to tell you.
What you notice when each one goes
There are three things to watch for. A change in taste, water that is not as clear, and pressure dropping off when a few outlets run at once. Taste points at the carbon side rather than the sediment side. A pressure drop points at the sediment side, though plenty of other things drop pressure too. White crust on the kettle and marks on the shower screen are a different thing again, because a plain sediment or carbon cartridge is not a softener.
A filter that was fine for a while and then started dragging is more likely a cartridge full of what it has caught than the wrong size unit, because a sizing problem shows up from the first day. If you have a filter and the pressure has gone, shut the water off either side of it, take the cartridge out, put the empty housing back on, then turn the water on and run a tap. If the pressure comes back, the filter is where to start, and you can ring us before booking anything.
What you keep buying after the install
You pay for the install once. The cartridges are the cost that keeps coming for as long as the filter is on the wall.
A cheap unit that takes cartridges only one supplier sells can cost you more over the years than a more expensive one that takes a common size. Ask what the cartridges cost and where you buy them before you settle on a system, because you will be buying them for years.
Not sure if it is a water filtration systems gold coast job?
That is fine. Most people ring us with symptoms, not answers. We will help you work out what needs doing and what can wait.
A quick call helps more than perfect wording
You do not need to know whether to call it water filtration systems gold coast or something else. Tell us what you can see, what has changed, and whether the problem is getting worse. From there we can send the right gear instead of making you diagnose it.
We slow down when the choice matters
Some water filtration systems gold coast work has more than one sensible fix. If a smaller repair will get you through, we will say so. If it is likely to fail again soon, we will say that too, then let you choose what suits the house and the budget.
Small details help us arrive prepared
For water filtration systems gold coast, photos can save time: the label, the leak, the access point, or the place where water is showing. We still confirm it on site, but the extra context helps us bring what the job is likely to need.
Today's offers apply here too
Six ways to spend less on the job you already need done. Mention the offer when you book and we apply it to the quote before anything starts.
Had an issue with our 16 year old toilet leaking from underneath the pan somewhere. Called Blake & he sent Lachlan out the following morning to diagnose & quote. Lachlan gave us 3 options, which was great. We chose the middle one, which included replacing all the internals, so hopefully we should be OK for another 16 years! Both Blake & Lachlan were great to deal with & Lachlan did a great job - definitely better than the original installation, which looked a bit dodgy! Happy to recommend.
fantastic plumbing experience GENIES Plumbing installed a new shower for me. Sensational job done. THEY WERE FRIENDLY, DILIGENT, answered all questions, cleaned up, Very happy with the finished product. Thank you GENIES plumbing!
This is the type of plumbing service that everybody wants. They quote before they do the job. They turn up when they say they will. And they're very good at what they do. Good Service - Fair Price - not something you normally say about Plumbers these days. Keep up the great work Blake, Lachie and Raif.
Amazing service. Highly recommend Lachlan and Genies Plumbing. Thank you for taking time out of your Saturday to put in my new hot water system. Truly a work of art!
Absolutely amazing service from the moment I got in touch with them, and in particular Blake. I explained to him my issue and he took the time and effort (completely unprompted) in providing steps of how he would tackle the problem. When it came time to actually have the issue physically looked at, Lachie gave me a call and let me know how far away he was; he arrived promptly and on-time, and was able to very quickly diagnose and provide a solution. I was quoted on the spot and not pressured whatsoever to have more things looked at than I needed to, which I very much appreciated. While I've got my fingers crossed to not have any further short-term issues with my property's plumbing, I'd wholeheartedly recommend these guys and gals to anyone willing to listen. I'm sure there are many other great plumbing businesses around the Gold Coast, but for my money I'd much rather support a local family-owned business providing a very honest and transparent service, who also aren't looking to bleed your wallet dry.
Very happy with the service from Genies Plumbing. We had a leaking kitchen tap and Blake was out in a couple of hours. He sourced a new one, came back later in the day and fitted it. He advised his arrival times very efficiently and was friendly and polite. Would certainly recommend him and call on him again when necessary.
Matty was honest, genuine, and professional from start to finish. It’s not always easy to find a plumber you can trust, but Matty was upfront, reliable, and took the time to explain everything clearly. A great company with fantastic service. I highly recommend to anyone looking for a trustworthy plumber. I wish them every bit of success in the future - they truly deserve it!
Genie plumbing was magic !! Locky was here on time and knew his trade !! We are doing a renovation in the bathroom and he was great! He is coming back today to install the hot n cold pipes, then the fit out next. The drainage was installed first trip. Nothing was a problem for Lochy ! Good pricing and would definitely recommend Genie Plumbing ✓ Worth 6 stars ★★★★★★ Geoff Tamplin
I live in a unit complex and had to get my hot water system replaced as it was old and also to meet the current standards and regulations. I contacted the boys at Genies Plumbing. To say I was happy with their service is an understatement. I would not hesitate to recommend them to anyone. They were prompt professional and very neat and tidy and took the time to show me how everything worked and answer all my questions. Thanks Blake and Lachlan for a great job.
Really Impressed !!! Blake and Genies Plumbing did an amazing job and a great price. They listened to what I needed and made it work. They were available really quickly to do the job and I’m really happy with the result.... Already got a couple more jobs for them to do...Well Done Genies Plumbing
Lachlan from Genies Plumbing arrived on time and thoroughly looked over the job before providing us with a quote which he fully explained. He then cracked on with the work and did an amazing job! He was super easy to deal with and had our bathroom fitted off and functioning within a couple of hours. Very pleased we used Genies Plumbing and would recommend them.
Genies Plumbing team was very friendly and explained the different options we could choose from. They were able to do the job the next day! Would recommend and will be having them again for any plumbing needs.
I had a blocked kitchen sink and was quite concerned about the potential for damage and inconvenience. I called Genies Plumbing and once again received outstanding service from Blake. He was prompt, professional, and explained everything clearly. This isn’t the first time I’ve called on Blake, and every time he delivers reliable, high-quality work with genuine care. I really appreciate his consistency, attention to detail, and friendly approach. Highly recommend Genies Plumbing — especially Blake — for exceptional service you can trust!
Blake and Lachlan assisted us with a very complex realignment. They were brilliant. They took the time to explain everything, kept me updated with any issues that arose, kept on time and impressively on budget. They could not have worked harder to resolve our issues. I was so worried that we would need to crack our slab and have to retile the majority of our house. These boys made a plan and stuck to it. Fabulous outcome!!
Great service, friendly, reliable and professional. Thanks to Blake and Lachy, we had a water main leak detected and repaired in no time. They went above and beyond to make sure we had rectified the issue quickly. Highly recommended and will be using Genies for all of our plumbing needs in the future
Blake and Lachlan from Genies Plumbing were really helpful when installing a new hot water heater in my home. It was a quick process with excellent workmanship and very reasonable cost. They were both lovely to deal with and communicated with me at all times. I am so glad Genies Plumbing was recommended to me by my electrician. Will definitely call on them again. Trish
From the moment we made the call with our list of to do's - to the moment the boys came and left after the job completion- the entire help was incredible, and the workmanship was thorough and detailed and reasonable". This workmanship advise is Beyond MOST service and help we have experienced over the last few years. Thank you boys! This type of experience is often not the most favourite one for many people, but in this case, what a great time to get everything sorted with an ease of mind and honesty personified. 2 showers 1 bath 1 laundry 1 bathroom sink Thanks again team - we'll see you again. You'll be our first point of call . A++++
I called Blake to help locate a tricky water leak on our acreage property, he quickly identified multiple leaks on both the council and our side of the line and got them all fixed. He kept us informed every step of the way, and was incredibly responsive and professional, and a genuinely nice person. He's also helping put together a storm water system to help manage the water drainage away from the house during storms. I wouldn’t hesitate recommending Blake for any plumbing job, big or small.
Had some plumbing work done by Blake from Genies Plumbing — removal of an old water meter and repair/replacement of some leaking pipework. Communication was great from start to finish, he was prompt, friendly, well priced, and made sure everything was cleaned up afterwards. Really happy with the work. Would definitely recommend and use again.
Questions we get asked
Is Gold Coast tap water safe to drink?
Yes. Town water here is treated to the Australian Drinking Water Guidelines before it reaches you. Filtration is about taste, smell and sediment, not safety. Anybody selling you a filter on fear is selling you the wrong thing.
Do I need a whole house filter or just one under the sink?
Depends where the problem is. If it is only the taste of what you drink, an under sink unit feeding one tap does the job for a lot less money. If sediment is showing up in every bathroom, that is a whole of house question.
How often do the cartridges need changing?
It depends on the cartridge and how much water goes through it. Most makers rate it in litres or in months. We tell you what yours is on the day and leave it written down.
Will a filter drop my water pressure?
Not if it is sized right. A unit too small for the property is the usual reason pressure falls off after an install, which is why we size it to the house rather than to whatever is in the box.
Can you filter tank water?
Yes, and it is a different setup to town water. Tank water normally wants sediment filtration first and then treatment, and what is right depends on the roof, the tank and what the water is being used for.
Gold Coast & Brisbane
📍 Gold Coast
From Coomera down to Mermaid, and west out to the acreage. Our own vans, our own licensed plumbers.
📍 Brisbane
Based in Wishart, covering the southside, the eastern suburbs and the inner city.
We supply, install and service Australia's leading plumbing brands
- Everhot
- Rheem
- Rinnai
- Thermann
- Dux
- Aquamax
- Vulcan
- Bosch
- Stiebel Eltron
- Posh
- Mizu
- Base
- Caroma
- Dorf
- Methven
- Phoenix
- Milli
- GROHE
- Roca
- Nobili
- Sussex
- Oliveri
- Clark
- Nero
- Fienza
- Greens
- RAM
- Kado
- American Standard
- Geberit
Need a plumber today?
Tell us what is happening. We will give you the price before we start, and tell you when we can get someone to you.
